FREE SHIPPING OVER $100* U.S. Only
New Ecommerce store as of 10/30/23
TROUBLESHOOTING HELP REQUESTED! Please [Contact us] if you find a bad link or get an error message, etc, and send us info about what page or item you were on when you saw the issue, with a link if possible, or a screen shot. Not the error screen, we need to know where you were before the error and what you were clicking on. Thanks! ~Mo, Parts & Tech SupportMicrosoft ie8 Checkout Display issue
Lower half of /cart/checkout screen messed up in Internet Explorer 8(other browsers do not appear to be affected by this issue)
In some cases, IE 8 users see an incomplete or garbled shopping screen. In our cart, the second page of checkout where addresses shipping, payment methods and order contents should display, the shipping methods and payment methods disappear.
This is a known Microsoft issue. If it happens to you, the workaround is to click on the Compatibility View icon (the torn paper icon next to the URL at the top of the IE window) or alternatively, to select Tools -> Compatibility View to add the store.scottsbt.com site to the list of Web sites that should be viewed in compatibility mode.
(See http://support.microsoft.com/kb/956197 for detailed instructions.)
The problem is made worse by server or internet in general slowness. Clicking on refresh/reload and/or turning compatibility on/off a few times, sometimes fixes it. If you have shopped with us before make sure that you are logged in to your account before placing your order, it may make a difference in the checkout.
I'm trying to find out what it is about ie8 that triggers the problem, to see if I can find a code workaround. It's possible that the upcoming upgrade from Able 7.06 to Able 8.0 may or may not fix the problem.
FOUND A CAUSE!
When you have already ordered from us, you MUST log in to your account with us BEFORE attempting to place an order, otherwise, when it checks the emails against existing accounts, instead of asking you to log in, it glitches and won't display the full checkout.LOG IN TO YOUR EXISTING ACCOUNT PRIOR TO ORDERING!
Your username is your full email address.
If you placed your previous order online yourself, the password is whatever you chose at that time. If you placed it by phone with us as a new customer, the default customer password is "pennparts" and you must change your password to something else once you log in to your account. If you cannot remember your password, there is a link to email reset info to yourself on the login page.
| If you continue to have a problem with ie8, you could try alternate browsers. | |||
| Suggested: |  | and |  |
I've also conversed with others who have had trouble using different browsers, including the ones we recommended, as well. The problem seems to be intermittant and may possibly also have to do with regional internet connections/restrictions.
If all else fails, call 1-609-296-1300 to place the order with us over the phone.
is also our credit card processor
under our MysticParts account
for all purchases as of 1/19/2024
12/21/2023 Got it! Its perfect. Thank you so much. It was just on a whim that I even searched for this part. Hard to believe that I could get a reel part for a reel that is 30 plus years old. Thanks again,
1/16/2024 Comprehensive parts list, easy to order, and prompt service. I will definitely use them again.
1/4/2024 Quite a few years doing business with great folks. Simply the best. Thanks for your commitment to the business 👍
