Description  more details

Reel Repair Form w/Evaluation Fee (Per Reel)

(Click the "More Details" tab above for rates and details)

July 2017 Repairs are only being done by special request and you must call ahead or email to discuss!

DO NOT ARBITRARILY MAIL IN A REEL FOR SERVICE!

ONLY AFTER YOU HAVE CALLED/EMAILED AND BEEN APPROVED:

If we have approved servicing, please fill out this form, with all applicable information filled out, and add it to the cart for EVERY reel that you are sending in.

A $5.00 fee is charged to evaluate each reel for repair, which will be billed even if the reel is not repairable.

If a reel is repairable, the current rates at the time the reels are invoiced, listed on our Reel Repair Rates page (click on More Details tab above), will apply. This will be billed separately at the time of invoicing. Any required parts and the shipping for the reel(s) will also be billed at that time.

Please try to include as much detail about any problems you have been experiancing with the reel as possible.

THIS SCREEN IS FOR CREATING THE EVALUATION ORDER TO SEND IN WITH YOUR REELS.
YOU WILL BE PAYING FOR THE INITIAL EVALUATION FEES AT THIS TIME, NOT FOR FUL SERVICE FEES.

IMPORTANT - This is only the beginning of your repair order.

Please fill out the form below for EACH INDIVIDUAL REEL that you are sending in. Be sure to detail any known problems.

Once you have added all of your reels to the cart with repair instructions, proceed thru the checkout process to make payment for the initial evaluation fee(s). Print out the completed order and mail a copy in with your reels.

NOTE: If you do not have a printer, you still must create the order in the online catalog (or call us to set it up for you) for your reel repair. You can write down the order number and your name on a slip of paper to send in with your reels. The actual clean & lube fees, and required parts, and return shipping will be billed when service is completed.

THANK YOU!

Penn Reel Repair

THIS REQUIRES THAT YOU CALL OR EMAIL US FOR PRIOR APPROVAL!

We do offer a very limited (requires pre-authorization by us) Reel Repair / Servicing. We are a warranty center for Penn reels but not for any other manufacturer. We are only accepting a few reels here and there due to time issues, and you must get preauthorization.

Please CALL 1-609-296-1300 OR CONTACT US, prior to sending in any of the older model Penn reels, so that we can review the problem(s) with the reel(s) and determine repairs can be made. Some older parts may not be available, and we would like to save customers the expense of mailing in a reel that is not fixable.

Turnaround Time

July 2017: Please note that current repair turnaround time is approximately 4+ weeks due to the spring backlog. PLEASE DO NOT SEND IN REELS IF YOU NEED IT FAST!

Reel Clean / Lube Rates (Per Reel)

Evaluation Fee: $5.00 per reel fee for evaluation - due even if reel(s) are not repairable. Paid at time of reel dropoff or mail in.
PLUS Clean & Lube Fee:
NOTE: Extensive service requiring additional cleaning or unusual/excessive repair may be subject to additional service charge. This is designated in the labor rates below as REG. for Regular C&L and EXT. for Extensive C&L. Reels that are extremely corroded, completely siezed up, full of salt and/or rust, etc., may be subject to the higher labor fees.
REEL TYPE REG. EXT.
Standard spinning & conventional reels $12 $17
Live liner spinning & more complicated conv reels (Penn: Fathom, Defiance, Squall, Int. Baitcasters, Line Counters, Formulas) $17 $22
International series (excluding Baitcasters) $25 $30
PLUS Parts for Reel Repair ( If Any ) - Variable:
For some repairs the price of parts are as low as $1-$10, others may be high enough to require an estimate first. If you wish to be contacted for an estimate before repairs begin on a specific reel, please include that information on the service form.
*Parts that have to be ordered will have an additional $5.00 charge applied to offset postal delivery fees.
PLUS Shipping:
UPS Ground shipping/handling beginning at $12.00 depending on weight/address.
Payment
Repair orders are invoiced via our online system. Initial evaluation fees are billed immediately. Clean and lube, parts and return shipping are billed when service is completed. Repaired reels ship out once they have been paid in full.
USA Customers Only.
We are sorry, but we no longer offer reel repair services for International Customers.

What we need from you:

  • Your Reel(s) (Please make sure you properly package and insure your reel. We recommend you send your reels to us via UPS so that the shipment can be tracked and we can verify receipt of your goods.)
  • Completed Repair Form (See link below to start creating one in our online catalog).
  • Payment for the initial evalation fee for your reel(s).

Self Repair

We carry an extensive supply of Penn Reel Parts. We also have wrenches, greases/cleaners/lubricants, schematics, and rebuild tips/tutorials.
Most in-stock items ship within 1 business day.
You can order parts/supplies and view schematics to fix your Penn Reel by navigating our PennParts Dept in our online catalog.

Reel Filling/Lining

We do offer Line Spooling for your Spinning/Baitcasting/Conventional Reels. We carry a variety of Mono Lines including Berkley, Momoi, and Stren, as well as PowerPro Braided Line.

Local Customers:
Line Spooling can be done during business hours while you wait, or you can drop-off your reel to be lined and pick-up later in the day.
Mail In Customers:
You can mail your reel to us to be lined. This can be done with/without reel cleaning/servicing. If you are only sending the reel to us to be lined, we can get it done in 1 business day. If you need to have it serviced, it will take longer. Please use the same REPAIR FORM when sending your reel in to be lined, and just list that you want your reel to be lined with your choice of line and # test. Where it says "Problem" just type in "Line Only". If no repair is being done, the initial repair evaluation fee would not be charged, only the price of the line and shipping fees.
Penn Old SKU #: EVAL FEE
Our Price: $5.00
Model #  

Enter reel model number (Required)

Problem  

Detail Problem with this reel (Required)

Line, If Wanted

If line is wanted, specify requirements, Mono or PowerPro, Backing, # Test (Optional)

Estimate?
 

Do you want an email with an estimate for any of the reels before repairs are done?

Quantity: